The Walker Group - EXHIBIT 2

EXHIBIT 2

Human Resource Capabilities Profile
Core Capabilities

Business Knowledge

Understands the business context and strategy

Human Resource Functional Knowledge

Has the functional knowledge required for the roles performed

	External economic, social, technological, and regulatory forces
	Market/customer opportunities
	Industry/competitive forces
	Organizational capabilities - strengths and weaknesses
	Business mission, vision, and values
	Business objectives, priorities, and action plans
	Financial management
	Production and operations management
	Marketing and sales strategies and programs

	Staffing
	Performance management
	Development and learning
	Rewards and recognition
	Organizational design and change
	Employee relations

Mindset

Interacting with Others

Individual Performance

	Focuses on quality
	Thinks globally
	Thinks analytically
	Thinks strategically
	Adapts quickly, flexibly
	Copes with ambiguity
	Challenges the status quo

	Communicates effectively orally
	Communicates effectively in writing
	Listens actively
	Influences acceptance of ideas
	Demonstrates caring/sensitivity
	Relates well with others
	Networks to get things done

	Focuses on results
	Makes decisions effectively
	Acts with integrity
	Initiates change
	Innovates/thinks creatively
	Manages information
	Applies technology
	Manages personal time and organization
	Develops personal capabilities

HR Leadership Capabilities

Shaping
Business Strategy

Developing
HR Strategy

Leading Change

Aligning HR Processes with Strategy

Achieving Results

Understands the business context and develops plans to achieve competitive advantage

Identifies people-intensive issues and formulates plans to address them

Enables the organization to implement change effectively

Changes roles, activities and systems to achieve desired outcomes

Implements actions and processes to achieve results

Assesses external social, economic, technological and regulatory-legal forces

Assesses industry and competitive forces

Assesses market and customer opportunities and requirements

Assesses the current situation

Conducts financial analysis and planning

Formulates business mission, vision, and values

Develops corporate objectives, priorities and action plans

Defines the future organization-situation

Assesses the current organization and situation

Defines people-intensive business issues

Formulates HR strategy/action plans

Integrates HR plans with business plans

Defines required changes in the HR function

Builds a shared urgency for change

Motivates and involves stakeholders

Communicates the impact of change

Empowers people

Integrates change initiatives

Operates across borders

Promotes needed change

Establishes success measures

Strategic staffing

Performance management

Development and learning

Rewards and recognition

Organizational design and change

Employee Relations

Leadership succession and development

Organizes work

Builds partnerships

Manages conflict

Builds team effectiveness

Coaches others

Evaluates results