Aligning HR Processes 3: Developing and learning

Working with managers, align development with business plans

Identify capability gaps best addressed through development

Provide an integrated set of programs and activities designed to meet long-term strategic requirements

Incorporate state-of-the-art learning techniques and job-related learning experiences

On-the-Job

Analyze your own pattern of development to assess best practices Analyze recent failures in the company/unit to determine what to feature, what to avoid Compare current internal development programs to required future leadership skills and implement needed changes Establish mentoring program for high potentials to provide role models of excellent leadership skills

Education and Training

• Organizational Effectiveness (The Walker Group, offered as an in-house workshop, 2 days, 203-431-1333)
• The Learning Organization: Driving Superior Performance (Columbia University, 212-854-3395, 1 week, $3200)
• High Impact Training: Applications of Accelerated Learning (Cornell University - New York City, 212-340-2863, 2 days, $795)
• Building a Resilient Workforce as a Competitive Advantage (Stanford University, 415-381-9363, Video, $95)
• A Practical Framework for Organizational Learning (University of Southern California, 213-740-9814, 1 day, $575)
• Building and Leveraging your Organization's Intellectural Capital (Human Resource Planning Society, 212-490-6387, 2 days, $1095)
• Conference Board (212-339-0345)
     ---Conference on Knowledge Management and Organizational Learning, 2 days, $1275; Also conducted in Singapore, $1150
     ---Organizational Transformation Conference, 2 days, $1275
     ---Strategic Learning Conference, 2 days, $1275
• Tacit Knowledge Roundtable: Managing Your Company's Intellectual Capital (Institute for International Research, 888-670-8200, 2 days, $1495)
• Accelerated Learning (Center for Accelerated Learning, 414-248-7070, 3 days $745)
• How to Build a Complete Management Training Curriculum (Management Education Consulting Company, 630-584-0184, 1 day, $495)
• Leadership Development Program (Personnel Decisions, Inc., 612-339-0927)
• Pegasus Communications (781-398-9700)
     ---Systems Thinking in Action, 2 days, $1295
     ---Learning Communities: Meeting the Challenge of the Global Enterprise, 3 days
     ---Activating The Fifth Discipline: Mental Models and Systems Thinking (Multimedia CD-ROM with Peter Senge)
• American Management Association (518-891-1500)
     ---ROI for Training, 4 days, $1695
     ---Leveraging Intellectual Capital through Knowledge-Based Management, 3 days, $1565
     ---Core Competencies: A Training Approach to Developing Superior Performance, 2 days, $1395
     ---Strategic Thinking on Training and Development: The Line Manager's Survival Guide, 4 days, $1575
• Measuring the Return on Investment in Training and Development (Performance Resources Organization, 205-991-7627, 2 days, $995)
• Knowledge Management Conference (American Productivity and Quality Center, 978-470-3880)
• International Quality and Productivity Center (973-256-0211)
     ---Running Training Like a Business, 2 days, $1495
     ---Winning Strategies for Training a Dispersed Workforce, 2 days, $1495
     ---Training and Development for Employee Retention, 2 days, $1495
     ---Multimedia and Online Learning: Leveraging Technology to Boost Your Training Initiatives and Drive Peak Organizational Performance, 2 days, Toronto, $1495
     ---Restructuring Training for e-Business, 2 days, London, $1599
     ---Building a Learning Organization, 2 days, $1495
• Linkage, Inc. (781-862-3157)
     ---Assessment, Measurement and Evaluation for Accelerated Human Development, 2 days, $1095
     ---Chief Learning Officer Conference, 2 days $1095
     ---Building Competency-Based Learning Systems: How to Develop Your People to Meet the Challenges of the Future, 2 days, $995
     ---Strategic HR and Training: Linking HR and Training to Performance, 2 days, $1095
     ---Utilizing Technology in Training, 2 days, $1395
• Creative Training Techniques Seminar (CTT International, 612-829-0260, 2 days, $645)
• The Creative Training Techniques Seminar (The Bob Pike Group, 952-829-1954, 2 days, $895
• Attend Major Training and Development Conference (including those featuring online learning tools and techniques):
     ---American Society for Training and Development (703-683-8100)
     ---Conference Board (2000 Conference Entitled: E-Learning: Accelerating Performance at Internet Speed) (212-339-0345)
     ---International Federation of Training and Development Organizations (1997: Malaysia, 603-7044-666)
     ---National Society for Performance and Instruction (202-408-7969)
     ---Organization Development Institute (440-729-7419)
     ---Sandford International (UK 0114-286-4155)
     ---Training Magazine (703-318-0300)
     ---The Open University (London 0171-727-7380)

Reading

• The Conference Board (212-339-0345)
     ---The Value of Training in the Era of Intellectual Capital, Report No. 1199, 1997
     ---Turning Skills into Profit: Economic Benefits of Workplace Education Programs, Report No. 1247, 1999
     ---Managing Knowledge for Business Success, Report No. 1194, 1997
     ---Managing Knowledge in the New Economy, Report No 1222, 1998
     ---Knowledge Management: New Ways to Work, Report No. 1262, 1999
     ---Corporate Practices in Management Development, Report No. 1158, 1996
  
• Organizational Learning at Work: Embracing the Challenges of the New Workplace (Pegasus Communications, 1999)
• Verna Allee, the Knowledge Evolution: Expanding Organizational Intelligence (Butterworth-Heinemann, 1997)
• Chris Argyris, On Organizational Learning (Blackwell, 1994)
• Chris Argyris, Knowledge for Action (Jossey-Bass, 1993)
• Barbara Braham, Creating a Learning Organization (Crisp Publications, 800-442-7477)
• Sue Brelade, Chris Harman, and Tony Miller, Practical Training Strategies for the Future (FT Management (UK), 1999)
• William Bridges, Creating You & Co: Be the Boss of Your Own Career (Nicholas Brealey, 1997)
• John Seely Brown and Paul Duguid, The Social Life of Information (Harvard Business School Press, 2000)
• Marcus Buckingham and Curt Coffman, First, Break all the Rules--What the World's Greatest Managers Do Differently (Simon & Schuster, 1999)
• John Burgoyne and Michael Reynolds (eds.), Management Learning (Sage, 1997)
• Steven Cavaleri and David Fearon (eds.), Managing in Organizations That Learn (Blackwell, 1996)
• Sarita Chawla and John Renesch (eds.), Learning Organizations (Productivity Press, 1995)
• Colin Campbell, Jobscape: Career Survival in the New Economy (JIST, 1997)
• Thomas H. Davenport and Laurence Prusak, Working Knowledge: How Organizations Manage What They Know (Harvard Business School Press, 1997)
• Anthony J. DiBello and Edwin C. Nevis, How Organizations Learn (Jossey-Bass, 1998)
• Nancy Dixon, Common Knowledge: How Companies Thrive by Sharing What They Know (Harvard Business School Press, 2000)
• Margaret Driscoll, Web-Based Training: Using Technology to Design Adult Learning Experiences (Jossey-Bass, 1998)
• John E. Flaherty, Peter Drucker: Shaping the Managerial Mind (Jossey-Bass, 1999)
• David Garvin, Learning In Action: A Guide to Putting the Learning Organization to Work (Harvard Business School Press, 2000)
• Jerry Gilley and Ann Maycunich, Strategically Integrated HRD: Partnering to Maximize Organizational Performance (Perseus, 1998)
• Daniel Goleman, Emotional Intelligence: Why It Can Matter More than IQ (Bantam Books, 1995)
• Bob Guns, The Faster Learning Organization, (Pfeiffer and Company, 1996)
• Stephen Haines, Sustaining High Performance: The Strategic Transformation to a Customer-Focused Learning Organization (St. Lucie Press, 1995)
• Robert Howard, The Learning Imperative: Managing People for Continuous Innovation (Harvard Business School Press, 1993)
• David Hutchens, Outlearning the Wolves: Surviving and Thriving in a Learning Organization (Pegasus Communications, 1998)
• Gareth Jones, Organizational Theory: Text and Cases (2nd ed.)(Addison-Wesley, 1997)
• Sue Jones, Developing a Learning Culture (McGraw-Hill, 1996)
• Beverly L. Kaye, Up Is Not the Only Way: A Guide to Developing Workforce Talent (Davies-Black Publishing, 1997)
• Richard L. Knowdell, Building a Career Development Program: Nine Steps for Effective Implementation (Davies-Black Publishing, 1996)
• Kevin Kruse and Jason Keil, Technology-Based Training: The Art and Science of Design, Development and Delivery (Jossey-Bass/Pfeiffer, 1999)
• Harry Levinson, Career Mastery (Berrett-Koehler, 1992)
• Dorothy Leonard-Barton, Wellsprings of Knowledge: Building and Sustaining the Sources of Innovations (Harvard Business School Press, 1996)
• Michael Lombardo and Robert Eichinger, Eighty-Eight Assignments for Development in Place (CCL, 1989)
• Michael Marquardt, Building the Learning Organization (McGraw-Hill, 1995)
• Michael Marquardt and Greg Kearsley, Technology-Based Learning (St. Lucie Press, 1998)
• Michael J. Marquardt and Dean E. Engel, Global Human Resource Development (Prentice Hall, 1993)
• Andrew Mayo, Creating a Training and Development Strategy (Institute for Personnel and Development - IPD, 1998)
• Klas Mellander, The Power of Learning (American Society for Training and Development, 1993)
• Oscar G. Mink et al., Developing High Performance People: The Art of Coaching (Addison-Wesley, 1993)
• Carolyn Nilson, How to Manage Training: A Guide to Design and Delivery for High Performance (AMACOM, 1997)
• Sylvia B. Odenwald, Global Training (American Society for Training and Development, 1993)
• Kellie Wardman O'Reilly, Managing the Rapids: Stories from the Forefront of the Learning Organization (Pegasus Communications, 1995)
• Michael Pearn, Empowering Team Learning (Institute of Personnel and Development (IPD), 1998)
• Mike Pedler, John Burgoyne and Tom Boydell, The Learning Company: A Strategy for Sustainable Development (McGraw-Hill, 1991)
• Jeffrey Pfeffer and Robert Sutton, The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action (Harvard Business School Press, 1999)
• Gary Pisano, The Development Factory: Unlocking the Potential of Process Innovation (Harvard Business School Press, 1996)
• John C. Redding and Ralph L. Catalanello, Strategic Readiness: The Making of the Learning Organization (Jossey-Bass, 1994)
• Dana Gaines Robinson and James C. Robinson, Performance Consulting: Moving Beyond Training (Berrett-Koehler, 1995)
• William J. Rothwell, Beyond Training and Development (AMACOM, 1996)
• Ron Sanchez and Aime Heene, Strategic Learning and Knowledge Management (John Wiley & Sons, 1997)
• Roger Schank, Virtual Leaning: A Revolutionary Approach to Building a Highly Skilled Workforce (McGraw-Hill, 1997)
• Deborah Schreiber and Zane Berge (eds.), Distance Learning: How Innovative Organizations Are Using Technology to Maximize Learning and Meet Business Objectives (Jossey-Bass, 1998)
• Sandra Seagal and David Horne, Human Dynamics: A New Framework for Understanding People and Realizing the Potential in Our Organization (Pegasus Communciations, 1997)
• Peter Senge, The Fifth Discipline: The Art and Practice of the Learning Organization (Doubleday, 1990)
• Peter Senge, The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization (Doubleday, 1994)
• Donald Shandler, Reengineering the Training Function: How to Align Training with the New Corporate Agenda (St. Lucie Press, 1996)
• Peggy Simonsen, Promoting a Development Culture in Your Organization (Davies-Black, 1997)
• Robert J. Sternberg, Successful Intelligence (Simon & Schuster, 1996)
• John Storey, Paul Edwards and Keith Sisson, Managers in the Making: Careers, Development and Control in Corporate Britain and Japan (Sage, 1997)
• Richard Swanson and Elwood Holton, Results: How to Assess Performance. Learning and Perceptions in Organizations (Berrett-Koehler, 1999)
• Michel Syrett and Jean Lammiman, Management Development: Making the Investment Count (Economist Books (UK), 1999)
• Donald R. Tobin, Re-educating the Corporation (John Wiley & Sons, 1996)
• Donald R. Tobin, The Knowledge-Enabled Organization (AMACOM, 1997)
• Donald R. Tobin, Transformational Learning (Brace-Park, 1997)
• Daniel Tobin, All Learning Is Self-Directed (American Society for Training and Development (ASTD), 2000)
• Peter B. Vaill, Learning as a Way of Being: Strategies for Survival in a World of Permanent White Water (Jossey-Bass, 1996)
• David van Adelsberg and Edward Trolley, Running Training Like a Business: Delivering Unmistakable Value (Berrett-Koehler, 1999)
• Albert Vicere and Robert Fulmer, Leadership by Design: How Benchmark Companies Sustain Success through Investment in Continuous Learning (Harvard Business School Press, 1998)
• Kellie T. Wardman (ed.), Reflections on Creating Learning Organizations (Pegasus Communications, 1994)
• Karen Watkins and Victoria Marsick, Sculpting the Learning Organization (Brace-Park Press, 1999)
• Hendrie Weisinger, Emotional Intelligence at Work: The Untapped Edge for Success (Jossey-Bass/Pfeiffer, 1999)
• Calhoun W. Wick and Lee Stanton Leon, The Learning Edge: How Smart Managers and Smart Companies Stay Ahead (McGraw-Hill, 1993)