The Walker Group

Developing Human Resource Strategy 3: Define people-related business issues

Identify significant gaps/shortfalls of the organization relative to future requirements

Determine the areas requiring attention for the organization

On-the-Job

Participate in the company strategic planning process Participate in a task group charged with developing/writing the company or unit human resource strategy Study the company/unit strategic plan to identify people-related business issues Gather the views of managers on the key issues

Education and Training

  • Human Resource Business School: Aligning Human Resources to Business Strategy (The Wharton School, 215-898-1776, 1 week, $5950)
  • Strategic Human Resource Management (Harvard University, 617-495-6555, 1 week, $6300)
  • Program for Management Development: Managing Critical Issues (University of Michigan, 313-763-1000, 2 weeks, $8600)
  • University of Virginia (804-924-3000)
       ---Human Resource Forum: Key Strategic HR Issues for the Next Century, 1 week, $4200
       ---Managing Critical Resources, 2 weeks, $9900
  • INSEAD (33-1-7072-4040)
       ---Strategic Human Resource Management in Asia, 1 week, FF25,000
       ---Joint Venture Management: The Human Factor, 3 days, Conducted in Singapore and Hong Kong
       ---Managing People, Video by Professor Paul Evans, $299, Brussels 32-2421-4311
  • Society for Human Resource Management (703-548-3440)
       ---Strategic Management of Human Resources, 3 days, $700
       ---The UNC Chapel Hill/SHRM Exectutive Program: The Business of Human Resources, 4 days
       ---The Walt Disney World Approach to HR Management, 4 days
  • Human Resource Planning Society (212-490-6387)
       ---Human Resources Challenges Today and Tomorrow, Video, $595
       ---Leading Edge Thinking on Key Issues, CD-ROM, $95
       ---Strategic Business Knowledge for Senior HR Executives, 212-490-6387, 2 days, $1095
  • International Quality and Productivity Center (973-256-0211)
       ---Employer Branding, 2 days, $1395
       ---The Strategic Role of Human Resources in Mergers and Acquisitions, 2 days, $1395
  • Thinking Strategically About People Management Issues (Human Resource Institute, 813-864-8330)
  • American Management Association (518-891-1500)
       ---Making Mergers and Acquisitions Work: The Organizational, Cultural and Human Aspects, 2 days, $1945
       ---Leveraging Intellectual Capital through Knowledge-Based Management, 3 days, $1565
       ---Fundamentals of Human Resource Management, 1 week, $1810
  • The Conference Board (212-339-0345)
       ---Business Ethics Conference, 2 days, $1425
       ---Linking Human Capital with Strategy, 2 days, $1425
       ---Asia Pacific Corporate Image Conference: Going Beyond Brand Loyalty, 2 days (Hong Kong)
  • Mergers and Acquisitions: Integrating the Business and People Before, During and After (Linkage, Inc., 781-862-3157, 1 day, $595)
  • Enterprise Intelligence World Summit (Knowledge Management Consortium International, 407-425-7957, 3 days, $1495)

Reading

  • State of the Art and Practice (SOTA-P) Report (Human Resource Planning Society, 212-490-6387, $595)
  • The Conference Board (212-339-0345)
       ---The New Deal in Employment Relationships, Report No. 1162, 1996
       ---Understanding the People Factors in the Quest for Competitiveness, Report No. 1220, 1998
       ---Understanding Productivity Growth, Report No. 1245, 1999
       ---HR Executive Review: HR Challenges in Mergers and Acquisitions, Report No. HRER-14, 1997
       ---Managing, Valuing and Protecting Intellectual Assets, Report No. 1182, 1996
       ---Rewriting the Rules of Human Resources, Report No. 1108, 1995
       ---Rethinking Human Resources, Report No. 1124, 1995
       ---Understanding the People Factors in the Quest for Competitiveness, Report No. 1220, 1998
  • Human Resource Management: Current Issues and Trends (Bureau of Business Practice and the Society for Human Resource Management, 1993)
  • 1997, 212-339-0345)
  • Managing Knowledge for Business Success (The Conference Board, Report No. 1194, 1997, 212-339-0345)
  • HR Challenges in Mergers and Acquisitions (HR Executive Review, Vol.5, No. 2, 1997, Conference Board, 212-339-0345)
  • Steven Albert and Keith Bradley, Managing Knowledge (Cambridge University Press, 1997)
  • Judith M. Bardwick, Danger in the Comfort Zone (AMACOM, 1995)
  • Michael Beer, Russell A. Eisenstat and Bert Specter, The Critical Path for Corporate Renewal: Mobilizing Human Resources for Corporate Renewal (Harvard Business School Press, 1990)
  • Chris Brewster and Hilary Harris, International HRM: Contemporary Issues in Europe (Routledge, 1999)
  • Chris Brewster et al., Contemporary Issues in Human Resource Management: Gaining a Competitive Advantage (Oxford University Press, 1999)
  • William Bridges, Creating You & Co.: Learn to Think Like the CEO of Your Own Career (Addison-Wesley Longman, 1997)
  • Ingrid Brunstein (ed.), Human Resource Management in Western Europe (Walter De Gruyter, 1995)
  • Peter Cappelli, et al., Change at Work (Oxford University Press, 1996)
  • Peter Cappelli, The New Deal at Work: Managing the Market-Driven Workforce (Harvard Business School Press, 1999)
  • Stuart Crainer, the Ultimate Business Library: 50 Books that Shaped Management Thinking (AMACOM, 1998)
  • Thomas O. Davenport, Human Capital: What It Is and Why People Invest It (Jossey-Bass, 1999)
  • Alan Downs, Beyond the Looking Glass (AMACOM, 1997)
  • Peter Drucker, Management Challenges for the 21st Century (HarperBusiness, 1999)
  • Leif Edvinsson and Michael S. Malone, Intellectual Capital: Realizing Your Company's True Value by Finding Its HIdden Brainpower (HarperBusiness, 1997)
  • Bob Eichinger and Dave Ulrich, Human Resource Challenges Today and Tomorrow - Video Package (Human Resource Planning Society, 212-490-6387)
  • Kar Erik Eveiby, The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets (Berrett-Koehler, 1997)
  • Gerald R. Ferriss, Sherman D. Rosen and Darold T. Barnum (eds.), Handbook of Human Resource Management (Blackwell, 1995)
  • Jac Fitz-enz, The 8 Practices of Exceptional Companies: How Great Organizations Make the Most of Their Human Assets (AMACOM, 1997)
  • Audrey Freedman, Human Resources Forecast (UCLA Institute of Industrial Relations, Annually)
  • Timothy J. Galpin, The Human Side of Change (Jossey-Bass, 1996)
  • Timothy Galpin, Making Strategy Work: Building Sustainable Growth Capability (Jossey-Bass, 1997)
  • Sumantra Ghoshal and Christopher Bartlett, The Individualized Corporation (Harper Business Press, 1997)
  • Lynda Gratton, Living Strategy: Putting People at the Heart of Corporate Purpose (Pearson Education, 2000)
  • Stanley Gryskiewicz, Positive Turbulence: Developing Climates for Creativity, Innovation, and Renewal (Jossey-Bass, 1999)
  • Cliff Hakim, We Are All Self-Employed (Berrett-Koehler, 1994)
  • Jon Katzenbach, Peak Performance: Aligning the Hearts and Minds of Your Employees (Harvard Business School Press, 2000)
  • John Kay, The Business of Economics (Oxford University Press, 1996)
  • Christine D. Keen, Emerging Issues in Human Resources (SHRM, 1994)
  • Steven Kerr, Ultimate Rewards: What Really Motivates People to Achieve (Miles River Press, 1995)
  • Allen Kraut and Abraham Korman, Evolving Practices in Human Resource Management: Responses to a Changing World of Work (Jossey-Bass, 1999)
  • Dennis G. McCarthy, The Loyalty Link: How Loyal Employees Create Loyal Customers (John Wiley & Sons, 1997)
  • Thomas J. McCoy, Creating an "Open Book" Organization: Where Employees Think and Act Like Business Partners (AMACOM, 1997)
  • Jeffrey Pfeffer, The Human Equation: Building Profits by Putting People First (Harvard Business School Press, 1998)
  • Jeffrey Pfeffer, Competitive Advantage through People (Harvard Business School Press, 1994)
  • Gifford Pinchot and Ron Pellman, Intrapreneuring in Action: A Handbook for Business Innovation (Berrett-Koehler, 1999)
  • Frederick F. Reichheld, The Loyalty Effect (Harvard Business School Press, 1996)
  • Robert Bruce Shaw, Trust in the Balance: Building Successful Organizations on Results, Integrity and Concern (Jossey-Bass, 1997)
  • John P. Schuster and Jill Carpenter, The Power of Open-Book Management (John Wiley & Sons, 1996)
  • Peter Senge et al., The New Workplace: Transforming the Character and Culture of Our Organizations (Pegasus Communications, 1998)
  • Ronald Sims and John Veres, Keys to Employee Success in Coming Decades (Quorum Books, 1999),
  • Paul Sparrow and Mick Marchington, Human Resource Management: The New Agenda (FT Pitman, 1998)
  • Thomas A. Stewart, Intellectual Capital: The New Wealth of Organizations (Doubleday/Currency, 1997)
  • Brian Towers, The Handbook of HRM (Blackwell, 1996)
  • Dave Ulrich, Michael R. Losey and Gerry Lake (eds.), Tomorrow's HR Management: 48 Thought Leaders Call for Change (John Wiley & Sons, 1997)

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