The Walker Group - Core Capabilities - Interacting with Others 1

Interacting with Others 1: Communicate effectively orally

Speak clearly and effectively one-on-one, in small groups, or in large groups

Convey information and ideas effectively through speaking

Encourage open discussion with others

Develop and deliver prepared or spontaneous presentations appropriate to the audience, topic and intended results

On-the-Job

Join a task force in which HR's goals, objectives and plans will have to be clearly communicated to a cross-functional group Take responsibility for a project requiring a series of presentations that clearly define the project's mission, objectives, plan, progress and recommendations Seek opportunities for speaking engagements inside and outside the company Select a mentor with excellent communication skills

Education and Training

Cornell University - New York City (212-340-2863)
---Perfecting Your Presentation Skills, 2 days, $895
---Developing Effective Communication Skills, 2 days, $795
Successful Presentations (Rutgers University, 908-932-5526, 1 day, $295)
High Impact Presentations for HR Professionals (SHRM and Dale Carnegie, 301-770-2444, 2 days, $1250)
Executive Presentation Skills Workshop (EXEC/COMM, 212-213-2888)
Polish Your Presentation Skills (Langevin Learning Services, 613-692-6382, 1 day, $399)
Be Prepared to Speak (Toastmasters International, 415-381-9363, Video, $90)
Communicating with Diplomacy and Tact (Padgett Thompson, 800-255-4141, 2 days, $479)
How to Communicate with Confidence, Clarity and Credibility (National Seminars Group, 800-258-7242, 1 day, $79)
The Speaking and Presentation Skills Workshop (Dun & Bradstreet, 212-692-6600, 1 day, $165)
How to Make Presentations with Confidence and Power (Fred Pryor Seminars, 800-255-6139, 1 day, $199; also in cassettes and videotape)
Effective Presentations Publisher (2 CD-Roms, L1,600, available from Exbec Multi Media Solutions, Wellington House, Bath Road, Woodchester, Stroud GL5 5EY, UK)
Powerful Ways to Persuade People (Briefings Publishing Group, 703-518-2343, Video, $99)
American Management Association (518-891-1500)
   ---Effective Executive Speaking, 3 days, $1445
   ---Delivering Successful Presentations, Self-Study, $81
   ---Strategies for Developing Effective Presentation Skills, 3 days, $1445
   Note: The AMA offers a number of other speech and presentation courses in both seminar and self-study form, especially through its subsidiary Padgett-Thompson (913-451-2900).

Reading

The Articulate Executive: Orchestrating Effective Communications (Harvard Business Press, 1993)
Tony Alessandra and Phil Humsaker, Communicating at Work (Lakewood Publications, Code CW)
Patrick Collins, Say It with Power and Confidence (Prentice Hall, 1997)
Bert Decker, The Art of Communicating (Crisp Publications, 800-442-7477)
Richard Dowis, The Lost Art of the Great Speech: How to Write One..How to Deliver It (AMACOM, 2000)
Effective Communication (Harvard Business Review Paper Series, No. 1437)
Thad Green and Jay Knippen, Breaking the Barrier to Upward Communication: Strategies and Skills for Employees, Managers and HR Specialists (Quorum Books, 1999)
Phil Harkins, Powerful Conversations: How High-Impact Leaders Communicate (McGraw-Hill, 1999)
Micki Holliday, Recie Mobley and Kristy Steinbrecher, Secrets of Power Presentations (National Press Publications, 1996)
Michael M. Klepper. I'd Rather Die Than Give a Speech (Irwin, 1993)
Steve Mandel, Effective Presentations Skills (Crisp Publications, 800-442-7477)
Peggy Noonan, Simply Speaking (HarperCollins, 1998)
Robert E. Swindle, The Business Communicator (Prentice Hall, 1989)
Judith Tingley, Say What You Mean, Get What You Want (AMACOM)
Jerry Wircenski and Richard Sullivan, Make Every Presentation a Winner (ASTD, Info-line No. 8606, 703-683-8100)

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