 Interacting with Others 4: Influence
acceptance of ideas
Shape expectations of others regarding needed change
Use effective methods to gain acceptance of ideas or plans
Persuade others to a point of view
Achieve agreement on objectives and courses of action
On-the-Job
Take responsibility for a project whose solution requires
the cooperation of individuals from other organizational units, especially related to the
allocation and control of resources Work on a problem that requires developing
relationships with other and convincing them to take a specific course of action Stand
firm when decisions have been made Seek specific opportunities to directly influence
senior management Meet with suppliers, customers and community leaders to contribute to
the resolution of any open issues
Education and Training
- Internal Consulting Skills (The Walker Group, offered as
an in-house workshop, 2 days, 203-431-1333)
- Leadership and Influence (Babson School of Executive
Education, 781-239-4354, 1 week, $4300)
- Negotiating Skills for Effective Management (Columbia
University, 212-854-3395, 4 days, $2900)
- Cornell University - New York City, 212-340-2863
---Influence Strategies, 1 day, $445
---Negotiating Effectively, 2 days, $795
- Dynamics and Skills of Effective Negotiation (Cornell
University, 607-255-8994, 2 days, $675
- Harvard University (617-239-1111)
---Program on Negotiating for Senior Executives, 2 days, $1275
---Strategies for Enhancing Executive Influence, 2 days, $1950
- Negotiation Dynamics (INSEAD, 331-6074-5513, 3 1/2 days, FF
25.000)
- Negotiating Strategies for Managers (Northwestern
University, 708-864-9270)
- Negotiation and Influence Strategies (Stanford University,
415-723-3341, 1 week, $5500; also Video, $189))
- Effective Negotiations Program (UCLA, 310-825-2001, 3 days, $2750)
- University of Texas (512-471-5893)
---Practical Negotiation Skills, 3 days, $1350
---Advocacy: Selling Yourself and Your Ideas, 3 days, $1350
- Bargaining and Negotiating: A Learning Laboratory
(University of Virginia, 804-924-3000, 4 days, $3300)
- Negotiating Skills (University of Washington, 206-543-8560)
- Persuasion and Influencing Skills for Managers (Vanderbilt
University, 615-322-2513)
- Wharton Executive Negotiation Workshop: Bargaining for
Advantage (The Wharton School, 215-898-1776, 1 week, $6250)
- Consulting in Your Company (USC/SHRM, 703-548-3440, 4 days,
$2500)
- Guide to Negotiating: Negotiate Better Deals and Enjoy the
Process More (Kantola Productions, Video, $90)
- American Management Association (518-891-1500). A number of
courses, self-studies and videos are offered, including:
---Getting Results without Authority, 4 days, $1625
---Motivating Others: Bringing Out the Best in People, 3 days, $1475
---Negotiating to Win and Negotiating to Win II: An Action Workshop, 2-3
days, $1475
- NTL Institute (703-548-1500, 800-777-LABS)
---Influencing Effectively, 6 days, $1999
---Consultation Skills, 8 days, $2100
- Linkage, Inc. (617-862-3157)
---Consulting Skills for Human Resource Professionals, 4 workshops, 2
days each, certificate program, $3695
---Consulting Skills Institute, 4 days, $3495
- Developing Internal Consulting Skills (Leadership Center,
212-229-5990, 1 day, $400)
- Designed Learning (908-754-5102)
---Staff Consulting Skills, 3 days, $850
---Advanced Consulting Skills, 4 days, $1400
- Negotiating for Business Results (Training Express,
800-294-1140, $100)
- Be Prepared to Sell (Toastmasters International, 415-381-9363,
Video, $90)
- Negotiating Like Pros (CareerTrack, 800-334-1018, Video,
$250)
Reading
- Leadership through Influence (International Learning Works,
800-344-0451)
- Norbert Aubuchon, The Anatomy of Persuasion (AMACOM, 1997)
- Max H. Bazerman and Margaret A. Neale, Negotiating
Rationally (Free Press, 1992)
- Elaine Biech, The Business of Consulting: The Basics and Beyond
(Jossey-Bass/Pfeiffer, 1998)
- Geoffrey Bellman, Getting Things Done When You Are Not in
Charge (Berrett-Koehler, 1992)
- Peter Block, Flawless Consulting: A Guide to Getting Your
Expertise Used (Pfeiffer & Co., 1981)
- Michael Boylan, The Power to Get In ( St. Martin's Press,
1997)
- Herb Cohen, You Can Negotiate Anything (Lyle Stuart, 1980)
- Jay Conger, Winning 'Em Over: A New Model for Management in
the Age of Persuasion (Simon & Schuster, 1998)
- Roger Dawson, The Secrets of Power Negotiating (Career
Press); also available in cassettes and CD, Fred Pryor, 800-255-6139)
- Andrew J. DuBrin, Personal Magnetism: Discover Your Own
Charisma and Learn to Charm, Inspire and Influence Others (AMACOM, 1997)
- Robert Fisher and William Ury, Getting to Yes: Negotiating
Agreement Without Giving In (Viking Penguin, 1981)
- Jerry W. Gilley and Amy J. Coffern, Internal Consulting for
HRD Professionals (Pfeiffer & Co., Code J38C15)
- Andrzej Huczynski, Influencing within Organizations: Getting
In, Rising Up, Moving On (Prentice Hall, 1996)
- John P. Kotter, Power in Management: How to Understand,
Acquire, and Use It (AMACOM, 1979)
- Markos Kounalakis et al., Beyond Spin: The Power of Strategic
Corporate Journalism (Jossey-Bass, 1999)
- Genice Z. Laborde, Influencing with Integrity: Management
Skills for Communication and Negotiation (Science And Behavior Books, 1983)
- Robert B. Maddux, Successful Negotiation (Crisp
Publications, 800-442-7477)
- Jesse A. Nirenberg, How to Sell Your Ideas (McGraw-Hill,
1989)
- William L. Nothstine, Influencing Others (Crisp
Publications, 800-442-7477)
- Robert H. Schaffer, High-Impact Consulting (Jossey-Bass,
1997)
- Morley Segal, Points of Influence: A Guide for Using
Personality Theory at Work (Jossey-Bass, 1997)
- Gerry Spence, How to Argue and Win Every Time (St. Martin's
Press, 1997)
- Elaina Zuker, The Seven Secrets of Influence (McGraw-Hill,
1991)
- Elaine Zuker, Influence: Portable Power for the 90's (Crisp
Publications, 800-442-7477)
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