Leading Change 1: Build a shared urgency for change

Define and present a persuasive case for change relevant to the needs and interests of stakeholders

On-the-Job

Analyze your own experience with change in terms of what best built a sense of urgency Take responsibility for a problem or project which requires convincing others that change is necessary and will have a positive effect on the organization Participate in a task force addressing a problem that may result in an organization change

Education and Training

• Internal Consulting Skills (The Walker Group, offered in-house as a workshop, 2 days, 203-431-1333)
• Human Resource Management: Effecting Change Beyond the 1990s (Columbia University, 212-854-3395)
• Planning and Facilitating Organizational Change (Cornell University - New York City, 212-340-2863, 2 days, $795)
• Building Consensus through Executive Influence (Harvard University, 617-239-1111, 2 days, $1950)
• Organizational Management Program (Rutgers University, 908-445-5526, 1 week, $2600)
• Stanford University (650-723-3341)
     ---Leading and Managing Change, 2 weeks, $11500
     ---Managing Change, 415-381-9363, Video, $95
• Leading Change (University of Southern California, 213-740-9814, 1 day, $575)
• Managing Individual and Organizational Change (University of Virginia, 804-924-3000, 1 week, $3700)
• Leading Organizational Change (The Wharton School, 215-898-1776, 1 week, $5950)
• Effecting Change (Center for Creative Leadership, 919-545-2810)
• Linkage,Inc. (781-862-3157)
     ---Consulting Skills for HR Professionals: Leveraging Your Impact on Performance, 2 days, $995
     ---Change Conference, 2 days, $1095
• Driving Change: Getting People to Want What You Want (Hammer & Company, 617-354-5555, 1 day, $1500)
• Conference Board (212-339-0345)
     ---Annual Conference on Managing Change, 2 days, $1425
     ---Communicating Organizational Change: Winning Support from Employees, 1 day, $725
• NTL Institute (703-548-1500)
     ---Theories of Change Management, 1 week, $1295
     ---Strategic Positioning Facilitation Skills, 1 week, $1395
     ---Changemakers in the 21st Century, 5 days, $1095

Reading

• The Conference Board (212-339-0345)
     ---Change Management: An Overview of Current Initiatives, Report No. 1068, 1994,
     ---Change Management: Striving for Customer Value, Report No. 1167, 1996
     ---Change Management: Communication's Pivotal Role, Report No. 1122, 1995
     ---Change Management: Strategic Alliances, Report No. 1090, 1994
  
• Managing Change (Harvard Business Review Reprint Series #49519, 617-496-1449)
• Nancy J. Barger and Linda K. Kirby, The Challenge of Change in Organizations (Davies-Black, 1995)
• James A. Belasco, Teaching the Elephant to Dance (Book and Video available from Excellence in Training Corp., 11358 Aurora Avenue, Des Moines, IA, 50322)
• James A. Belasco and Jerre Stead, Soaring with the Phoenix: Renewing the Vision, Reviving the Spirit, and Re-creating the Success of Your Company (Warner Books, 1999)
• Lance A. Berger and Martin J. Sikora, The Change Management Handbook: A Road Map to Corporate Transformation (Irwin Professional Publishing, 1994)
• James Champy and Nitin Nohria (eds.), Fast Forward: The Best Ideas on Managing Business Change (Harvard Business Review Books, 1997)
• Daryl R. Conner, Managing at the Speed of Change (Villard Books, 1995)
• Daryl R. Conner, Leading at the Edge of Chaos (John Wiley & Sons, 1998)
• Stan Davis and Christopher Meyer, Blur: The Speed of Change in the Connected Economy (Perseus Books, 1998)
• Peter F. Drucker, Managing in a Time of Great Change (Truman-Talley Books/Dutton, 1995)
• Peter F. Drucker, Management Challenges in the 21st Century (HarperBusiness, 1999)
• Patricia K. Felkins, et al., Change Management (Quality Resources, 1993)
• Lynn Fossum, Understanding Organizational Change (Crisp Publications, 800-442-7477)
• Armand Hatchuel and Benoit Weil (translated by Liz Libbrecht)
• Experts in Organizations: A Knowledge-Based Perspective on Organizational Change (Walter De Gruyter, 1995)
• David K. Hurst, Crisis and Renewal: Meeting the Challenge of Organizational Change (Harvard Business School Press, 1995)
• Virginia LaGrossa and Suzanne Saxe, The Consultative Approach (Jossey-Bass, 1998)
• Lawrence Lippitt, Preferred Futuring (Berrett-Koehler, 1998)
• Anthony Mendes, Inspiring Commitment (Irwin, 1996)
• Robert H. Miles, Leading Corporate Transformation: A Blueprint for Business Renewal (Jossey-Bass, 1997)
• Ian Morrison, The Second Curve: Managing the Velocity of Change (Ballantine Books, 1996)
• David A. Nadler, Robert B. Shaw, A. Elise Walton and Associates, Discontinuous Change: Leading Organizational Transformation (Jossey-Bass, 1994)
• David Noer, Breaking Free: A Prescription for Personal and Organizational Change (Jossey-Bass, 1997)
• James O'Toole, Leading Change: Overcoming the Ideology of Comfort and the Tyranny of Custom (Jossey-Bass, 1995)
• William A. Pasmore, Creating Strategic Change: Designing the Flexible, High-Performing Organization (John Wiley & Sons, 1994)
• Andrew Pettigrew and Richard Whipp, Managing Change for Competitive Success (Blackwell, 1993)
• Pritchett and Associates, Executive Library for Organizational Change (15 handbooks) (800-992-6979)
• Douglas A. Ready (ed.), In Charge of Change (International Consortium for Executive Development Research, 1995)
• Craig A. Schneier (ed.) Managing Strategic and Cultural Change in Organizations (Human REsdource Planning Society, 212-490-6387)
• Douglas K. Smith, Taking Charge of Change: 10 Principles for Managing People and Performance (Addison-Wesley, 1996)
• Paul Taffinder, Big Change: A Route-Map for Corporate Transformation (Wiley, 1998)
• Brian Wallace and Christopher Ridgeway, Leadership for Strategic Change (Institute of Personnel Management, 1996)
• Jerome H. Want, Managing Radical Change: Beyond Survival in the New Business Age (Oliver Wight, 1995)
• Jerry Yoram Wind and Jeremy Main, Driving Change: How the Best Companies Are Preparing for the 21st Century (Free Press, 1998)