The Walker Group - HR Leadership Capabilities

Leading Change 2: Motivate/involve stakeholders

Communicate effectively and continuously with stakeholders to build understanding, readiness, and commitment for change

Build and sustain a network for implementing change

On-the-Job

Analyze your own experience with specific change projects to understand what motivated you and what political realities you overcame Study the background and meet key players in the organization who have responsibility for identifying and implementing change initiative Participate in a task force charged with implementing a major change to understand process and techniques Study the change initiatives of other companies as described in journals

Education and Training

Effective Leadership (Cornell University, 607-255-8994, 1 week, $3900)
Mobilizing Commitment in Your Organization (Stanford University, 415-381-9363, Video, $95)
Leading Culture Change (Human Resource Planning Society, 212-490-6387, 2 days, $1095)
On Leadership (Levinson Institute, 617-489-3040)
Toward Understanding Human Behavior and Motivation (Menninger Foundation, Topeka, KS)
Motivating Others: Bringing Out the Best in People (American Management Association, 518-891-1500, 3 days, $1295) - Also Video, $81
Working through Resistance to Change (NTL Institute, 703-548-1500 - Offered in London, 4 days)
Driving Change: Getting People to Want What You Want (Hammer & Co., 617-354-5555, 1 day, $1500)
Using the Balanced Scorecard as an Agent of Change (International Quality and Productivity Center, 973-256-0211, 2 days, $1395)
From Training to Consulting: Becoming a Strategic Partner in Organization Change (NTL Institute, 1-800-777-LABS, 1 week, $1900)
Consulting Skills for HR Professionals, and Advanced Consulting Skills (Linkage, Inc. 781-862-3157, each program 2 days, $1095 each)
Seminar on Stakeholder Measurement and Management: Managing for the Millennium (The Conference Board, 212-339-0345, 1 day, $725)

Reading

Negotiating Corporate Change (Harvard Business Review Reprint Series #49533, 617-496-1449)
Chris Argyris, Knowledge for Action: A Guide to Overcoming Barriers to Organizational Change (Jossey-Bass, 1993)
Charles Boyd, Individual Commitment and Organizational Change (Quorum Books, 1992)
Barbara Benedict Bunker and Billie T. Alban, Large Group Interventions: Engaging the Whole System for Rapid Change (Jossey-Bass, 1996)
Jay Conger, Grethen Spreitzer and Edward Lawler, The Leader's Change Handbook (Jossey-Bass, 1999)
Hedley G. Dimock, Intervention and Collaboration: Helping Organizations to Change (Pfeiffer & Co., 1993)
Kurt Hanks, Motivating People (Crisp Publications, 800-442-7477)
Karen Richards Hardie, Motivation in Business and Management: An Information Sourcebook (Center for Creative Leadership, 1990)
Peggy Holman and Tom Devane (eds.), The Change Handbook: Group Methods for Shaping the Future (Berrett-Koehler, 1999)
Ken Hultman, Making Change Irresistible: Overcoming Resistance to Change in Your Organization (Davies-Black, 1998)
Robert W. Jacobs, Real Time Strategic Change: How to Involve an Entire Organization in Fast and Far-Reaching Change (Berrett-Koehler, 1994)
Steven Kerr, Ultimate Rewards: What Really Motivates People to Achieve (Harvard Business School Press, 1997)
J.P. Kotter and L.A. Schlesinger, "Choosing Strategies for Change" (Harvard Business Review, March/April, 1979)
Lewis E. Losoncy, The Motivating Team Leader (St. Lucie Press, 1996)
Rick Maurer, Beyond the Wall of Resistance (Bard, 1996) David Nadler, Champions of Change (Jossey-Bass, 1998)
David Nadler, Champions of Change (Jossey-Bass, 1998)
Price Pritchett, Firing Up Commitment during Organizational Change (Pritchett & Associates, 1994)
Price Pritchett, Resistance: Moving Beyond the Barriers to Change (Pritchett & Associates, 1996)
Florence M. Stone and Randi T. Sachs, The High-Value Manager: Developing the Core Competencies Your Organziation Demands (AMACOM, 1996)
William R. Tracey, Leadership Skills: Standout Performance for Human Resource Professionals (AMACOM, 1990)

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