 Mindset 2: Think Globally
Apply an understanding of global business dynamics to work
Understand the impact of diverse cultures, languages,
economies, and other relevant factors on organizational performance
Take a global view in planning and action
On-the-Job
Join a task force whose mission and objectives span
international boundaries and/whose members are from different countries Take
responsibility for a project requiring interaction with/visits to other countries Coach
someone from another country Select a mentor with international experience Join an
association with international representation
Education and Training
- Human Resources in the Global Context (The Walker Group - Offered as
in-house workshop, 2 days, 203-431-1333)
- International Human Resource Executive Development Program
(Cornell University, 607-255-1504, 6 days, $3750)
- Creating and Managing International Business Relationships
(Harvard University, 781-239-1111, 2 days, $1950)
- Managerial Skills for International Business (INSEAD,
331-6074-5513, 2 weeks, FF 49,000)
- Strategic Issues Confronting Global Firms in the 1990s
(University of California, 619-534-6330)
- Strategic Global Management (UCLA, 310-825-2001, 4 days)
- University of Michigan (313-763-1000)
---Managing International Operations in Global Markets (1 week, $4850)
---Thriving on Globalization (2 days, Paris, FF15,000)
- Leading Inside the Global Enterprise (University of South
Carolina, 800-393-2362, 1 week, $9800
- Managing in the Global Business Environment (University of Virginia,
804-924-3000, 1 week, $4950)
- Developing a Truly Global Organization (Human Resource
Planning Society, 212-490-6387, 3 days, $1095)
- Managing International Human Resources for Global
Competitiveness (Institute for International Research, 800-999-3123, 2 days, $1195)
- Global Leadership Program (Leadership Center, 212-229-5990,
3 days, $1800)
- Institute for Intercultural Communication (503-297-4622)
---Cross-Cultural Training in International Corporations, 3 days
---Global Leadership in the 21st Century, 3 days
- Global Programs: Management, Measurement, Milestones (Price
Waterhouse, 415-329-3496, 3 days, $1100)
- Managing Your Global Workforce: Delivering Excellence through
Innovation (Deloitte & Touche, 203-761-3317, 4 days, $1100)
- International HR Learning System (Society for Human Resource
Management, 612-885-5588, Self-Study, $295)
- Learning Communities: Meeting the Challenges of a Global
Enterprise (Pegasus, 781-398-9700, 2 days, $1495)
- Global Contrasts (Griggs Productions, Video, 415-668-4200)
What Makes You Say That?
- Cultural Diversity at Work (Centre for Inter-Cultural
Development, 27 Langland Gardens, London NW3 6QE), Video, 850 pounds)
- Berlitz Language Cassettes (Berlitz, 800-526-8047, $140-185)
101 Languages (Audio Forum, 800-243-1234)
- Doing Business Internationally (Big World Inc., 800-682-1261,
Global One Series Video, $1495)
- American Management Association (518-891-1500)
---The Culture Quotient: Negotiating the Global Playing Field, 2 days,
$1375
---Pimsleur Language Program Cassettes,$100-265
---Business Skills for the China Market, 3 days, $1395
- Video series on doing business in Asia, Europe and Mexico,
and the skills required for global management (Big World, Inc. 800-682-1261, $500-700 per
video)
- Attend a Major International Conference:
---Cornell University (607-255-2790)
---China Europe International Business School (86 (0) 21 64630200 -
Shanghai)
---Conference Board (212-339-0345)
---Institute for International Human Resources/SHRM (703-548-3440)
---World Congress on Human Resource Management (contact SHRM -
703-548-3440)
Reading
Note: The Conference Board has a number of separate reports
on successful globalization strategies, including two series of reports of special
interest to HR professionals: International Manager's Job Series, and Organizing for
Global Competitiveness. See especially Report No. 1062, "The Changing Global Role of
the Human Resources Function," Report No. 1209, "Transforming the HR function for Global
Business Success," and Report No. 1234, "Global Corporate Ethics Practices:
A Developing Consensus. " See also HR Executive Reviews, Reports HRER-09 and HRER-10,
on global teams. Call 212-339-0345 for information
- International Human Resource Management Reference Guide
(SHRM, 703-548-3440, $75)
- Nancy Adler, International Dimensions of Organizational
Behavior (3rd ed.), (PWS-Kent Publishing)
- A.F. Alkhafaji, Competitive Global Management: Principles
and Strategies (St. Lucie Press, 1995)
- Donald Ball and Wendell McCullough, Jr., International
Business: The Challenge of Global Competition (6th ed.)(Irwin, 1996)
- Christopher A. Bartlett and Sumantra Ghoshal, Managing
Across Borders (revised) (Harvard Business School Press, 1998)
- J. Stewart Black, Allen Morrison and Hal Gregersen, Global Explorers:
The Next Generation of Global Leaders (Routledge, 1999)
- Terence Brake, Danielle M. Walker, and Walker Thomas, Doing
Business Internationally: The Guide to Cross-Cultural Success (Irwin Professional
Publisher, 1994)
- Dennis R. Briscoe, International Human Resource Management
(Prentice Hall, 1995)
- Lowell Bryan et al., Race for the World: Strategies to Build a
Great Global Firm (Harvard Business School Press, 1999)
- Kathleen M. Carson, Changing European HR Practices
(Conference Board, 1992)
- Gerald Cavanagh, American Business Values with International
Perspectives (4th ed.) (Prentice-Hall, 1998)
- Manfred F.R. Kets de Vries and Elizabth Florent-Treacy,
The New Global Leaders: Richard Branson, Percy Barnevik, David Simon and the Remaking of
International Business (Jossey-Bass, 1999)
- Thomas Donaldson, The Ethics of International Business
(Oxford University Press, 1989)
- Paul Doremus, The Myth of the Global Corporation (Princeton
University Press, 1998)
- Peter Dowling and Randall Schuler, International Dimensions
of Human Resource Management (Wadsworth Publishing, 1994)
- Deborah Duarte and Nancy Tennant Snyder, Mastering Virtual Teams:
Strategies, Tools, and Techniques That Succeed (Jossey-Bass, 1999)
- C.B. Dur, J. Wood, M. Walker and C. Despres, The Emerging
Role of the HR Manager in Europe (IMD/European Association for Personnel Management,
Lausanne, 1992)
- Farod Elashmawi and Philip Harris, Multicultural Management:
New Skills for Global Success (Gulf Publishing, 1993)
- Paul Evans, Yves Doz and Andre Laurent, Human Resource
Management in International Firms: Change, Globalization, Innovation (St. Martin's Press,
1990)
- Patrick C. Flood, Martin J. Gannon, Jaap Paaume and
Associates, Managing without Traditional Methods: International Innovations in Human
Resource Management (Addison-Wesley, 1996)
- Thomas L. Friedman, The Lexus and the Olive Tree: Understanding
Globalization (Farrar, Straus & Giroux, 1999)
- Atsushi Funakawa, Transcultural Management: A New Approach
for Global Organizations (Jossey-Bass, 1997)
- Jeffrey Garten (ed.), World View: Global Strategies for
the New Economy (Harvard Business Review Books, 2000)
- Nathan Glazer, We Are All Multiculturists Now (Harvard
Business School Press, 1997)
- Carol K. Gorman, Managing in a Global Environment (Crisp
Publications, 800-442-7477)
- Charles Hampden-Turner and Alfons Trompenaars, The Seven
Cultures of Capitalism: Value Systems for Creatinig Wealth in the United States, Japan,
Germany, France, Britain, Sweden and the Netherlands (out of print) Willis Harman and Maya
Porter (editors)
- The New Business of Business: Sharing Responsibility for a
Positive Global Future (Berrett-Koehler, 1997)
- Philip Harris and Robert Moral, Managing Cultural
Differences (3rd ed.) (Gulf Publishing, 1991)
- Geert Hofstede, Cultures and Organizations: Software of the
Mind (McGraw-Hill, 1997)
- Eileen Morgan, Navigating Cross-Cultural Ethics: What Global
Managers Do Right to Keep from Going Wrong (Butterworth-Heineman, 1998)
- Rosabeth Moss Kanter, World Class: Thriving Locally in the
Global Economy (Simon and Schuster, 1995)
- F.R. Kets de Vries with Elizabeth Florent-Treacy, The New Global Leaders
(Jossey-Bass, 1999)
- Richard E. Lewis, When Cultures Collide (London: Nicholas
Brealey Publishing, 1996)
- Michael Litka and Mark Blodgett, International Dimensions of
the Legal Environment of Business (3rd ed.) (South-Western College Publishing, 1995)
- George C. Lodge, Managing Globalization in the Age of
Interdependence (Pfeiffer & Co., ISBN 0-89384-271-0)
- Fred Luthans (ed.), The People Side of Successful Global
Alliances (AMACOM, 1997)
- Michael J. Marquardt and Dean W. Engel, Global Human
Resource Development (Prentice-Hall, 1993)
- Elizabeth Marx, Breaking through Culture Shock (Nicholas Brealey-UK, 1998)
- Richard Mead, International Management (Blackwell, 1994)
- Mark E. Mendenhall, Betty Jane Punnett and David A. Ricks,
Global Management (Blackwell, 1994)
- Robert Moran, Philip Harris and William Stripp, Developing
the Global Organization (Gulf Publishing, 1993)
- Robert Moran and John Riesenberger, The Global Challenge:
Building the New Worldwide Enterprise (McGraw-Hill, 1994)
- Robert Moran and William Stripp, Dynamics of Successful
International Business Negotiations (Gulf Publishing, 1991)
- Robert Moran, David Braaten and John Walsh, Jr. (eds.),
International Business Case Studies for the Multicultural Marketplace (Gulf Publishing,
1994)
- Eileen Morgan, Navigating Cross-Cultural Ethics: What Global
Managers Do Right to Keep from Going Wrong (Butterworth-Heineman, 1998)
- Carl A. Nelson, Managing Globally: A Complete Guide to
Competing Worldwide (Irwin Professional Publishing, 1993)
- Mary O'Hara-Devereaux and Robert Johansen, GlobalWork: Key
Competencies to Succeed in the Global Marketplace (Brace-Park Press, 1997)
- Sylvia B. Odenwald, Global Training (Richard D. Irwin, 1993)
- Sylvia B. Odenwald and William G. Mathey, Global Impact:
Award Winning Performance Programs from Around the World (Irwin Professional Publisher,
1996)
- Mary O'Hara-Devereaux and Robert Johansen, Global Work:
Bridging Distance, Culture and Time (Jossey-Bass, 1994)
- Kenichi Ohmae (ed.), The Evolving Global Economy (Harvard
Business School Press)
- Arvind Phatak, International Dimensions of Management (4th
ed.) (South-Western College Publishing, 1995)
- Vladimir Pucik, et al. (eds.), Globalizing Management (John
Wiley & Sons, 1992)
- Angus Reynolds and Michael J. Marquardt, The Global Learning
Organization (Irwin Professional Publishing, 1993)
- Stephen H. Rhinesmith, Globalization: Six Keys to Success in
a Changing World (ASTD-Irwin, 1993)
- Stephen H. Rhinesmith, A Manager's Guide to Globalization
(2nd ed.) (Irwin Professional Publishing, 1996)
- Franklin Root, Entry Strategies for International Markets (Jossey-Bass, 1998)
- Robert Rosen et al., Global Literacies: Lessons on Business
Leadership and National Cultures (Simon & Schuster, 2000)
- Jeswald Salacuse, Making Global Deals: What Every Executive
Should Know about Negotiating Abroad (Times Books, 1991)
- Michael Schell and Charlene Marmer Solomon, Capitalizing on
the Global Workforce: A Strategic Guide for Expatriate Management (McGraw-Hill, 1997)
- Catherine Scherer, The Internationalists: Business Strategies
for Globalization (Book Partners, 2000)
- S. Schneider and J.L. Barsoux, Managing Across Cultures
(INSEAD Books: footnote@insead.fr)
- Don Schultz and Philip Kitchen, Communicating Globally: An Integrated Marketing
Approach (NTC Business Books, 2000)
- Oded Shenkar, Global Perspective of Human Resource
Management (Prentice-Hall, 1995)
- Michael Shuman, Going Local: Creating Self-Reliant Communities
in a Global Age (Free Press, 1998)
- Fons Trompenaars and Charles Hampden-Turner, Riding the
Waves of Culture: Understanding Diversity in Global Business (2nd ed.) (McGraw-Hill, 1998)
- Elizabeth Urech, Speaking Globally: Effective Presentations
across International and Cultural Boundaries (Kogan Page, 1997)
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