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Mindset 3: Think Analytically

Define issues or problems by identifying elements and root causes

Examine issues or problems from multiple points of view

Gather and analyze relevant data

Ask probing, insightful questions and develop reasonable hypotheses regarding solutions

On-the-Job

Take responsibility for a project that will require significant analysis, the application of problem-solving skills, and the preparation of detailed action plans Participate in a task force charged with solving a major company problem to learn with and from others Seek out a mentor known for his or her ability to think analytically and to be successful in solving problems

Education and Training

  • Cornell University (607-255-4251)
       ---Strategic Decision Making and Critical Thinking, 6 days, $4300)
       ---Problem Solving and Decision Making (New York City, 212-340-2863, 2 days, $795
  • System Dynamics for Senior Managers (MIT, 781-239-1111, 2 days, $1950)
  • Critical Thinking: Real-World, Real-Time Decisions (The Wharton School, 215-898-1776, 3 days, $3750)
  • Systems Thinking for Managers (NTL Institute, 800-777-5227, 3 days, $1800)
  • American Management Association (518-891-1500)
       ---Critical Thinking, 3 days, $1365, also CD-ROM, $295
       ---Logic: How to Think and Act Logically, 2 days, $1490
       ---Problem Solving and Decision Making, 3 days, $1295
       ---How to Use Simple Statistical Analysis to Improve Your Decision Making and Job Performance, 2 days, $1395
  • Decision and Risk Analysis (Stanford Research Institute, 415-326-6200)
  • Systems Thinking (Linkage, Inc., 781-862-3157, 2 days, $995)

Reading

  • Edward De Bono, Tactics: The Art and Science of Success (London: Fontana/Collins, 1985)
  • Barbara Minto, The Minto Pyramid Principle: Logic in Writing, Thinking and Problem Solving (Minto International, 1996)
  • Ian Mitroff, Smart Thinking for Crazy Times: The Art of Solving the Right Problems (Berrett-Koehler, 1998)
  • William Roth, James Ryder and Frank Voehl, Problem Solving for Results (St. Lucie Press, 1996)

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