 Mindset 6: Cope with Ambiguity
Perform effectively in situations where facts and
requirements are not clearly defined
Move ahead even when outcomes are undefined and uncertain
Create scenarios or assumptions to guide action plans
On-the-Job
Take responsibility for solving a problem that has resisted
conventional solutions conventional Work in a new area/attack a new problem Coach a person
encountering new challenges Take a position or join a task force involved in long-term
planning
Education and Training
- Change - Individual and Organizational Learning: The Future
Imperative (Human Resource Planning Society, 212-490-6387, 2 days, $1200)
- Leadership Skills for Managers (American Management
Association, 518-891-1500, Self-Study, $99)
Reading
- Karl Albrecht, Executive Tune-Up: Personal Effectiveness
Skills for Business (Prentice-Hall, 1979)
- Peter L. Bernstein, Against the Gods: The Remarkable Story
of Risk (John Wiley & Sons, 1996)
- Don Koberg and Jim Bagnall, The Universal Traveler: A Guide
to Creativity, Problem Solving and the Process of Reaching Goals (Crisp Publications,
800-442-7477)
- Stephen H. Rhinesmith, Globalization: Six Keys to Success in
a Changing World (ASTD-Irwin, 1993)
- William R. Tracey, Leadership Skills: Standout Performance
for HR Professionals (AMACOM, 1990)
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